Pros
I've been at Logix for four years, and I continue to be energized by the culture here. The credit union offers me the chance to be rewarded emotionally and financially for doing something I really love doing, which is helping people live satisfying financial lives.
Logix is a place where high-performers are rewarded and non-performers don't make it, which is wonderful for the high-performing employee because it is very rare that you are let down by your coworkers. In fact, while the frequent "great place to work" events like free food trucks, coffee bars, etc. are fun little reminders that the company appreciates us, the fact that my fellow coworkers are competent and reliable is the most satisfying part of my job.
This culture of accountability, mixed with fun and humility, ensures that the company does well. It's always nice to know that your bonus is backed by 78 years of steady profitability, with not one single year of loss.
Lastly, every employee has an anonymous email link to the CEO, and he publicly responds to these questions every week in a company-wide email. The questions range from the trivial (who's your favorite NBA player) to some critical things we may need to address as an organization. If you've ever worked for a massive company, or even a small one with an indifferent boss, you'll appreciate that a standard of open and honest communication is demonstrated from the top down.
Cons
The extreme focus on member service will often mean having to refocus your energy exclusively to a member issue instead of getting other work done. It can also mean long hours in certain positions. This style of work may not be appealing to a "clock-watcher."
