Loom reviews

3.8

70% would recommend to a friend

(19 total reviews)
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Joe Thomas

70% approve of CEO

70% positive business outlook

Reviews by job title

19 reviews

Reviews about "Compensation"

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2.0
Mar 21, 2023

Great product led by very poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Asynch work - Great product - Great benefits - Great Pay

Cons

Echoing what has been said that Loom has the potential to be a phenomenal company but will have a very hard time getting there with the sales leadership in place today. The Business Development management is not open to career conversations, does not provide feedback or coaching, will not provide you any clear expectations, and will expect you to excel while they take credit for "helping" and for any of the successful processes that you generated without them. This is an extremely toxic work place, and I would not recommend working for this sales org. On top of this, there is no room for growth at Loom. They will promise advancement in careers but promotions are not laid out formally or even informally -- there's no way of knowing how you can promote even if you hit quota or exceed quota every month, so you're at-will to their disposal.

4.0
Mar 14, 2023

Decent company with *POTENTIAL* to turn things around

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great compensation - Product potential - Learn from experienced and talented individuals

Cons

- Lack of company direction from exec leadership - Growing pains - No clear direction on a promo path

1.0
Oct 27, 2022

Once vibrant company & culture, sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great humans doing great work, decent pay

Cons

Leadership does not have the skills to run a company of this scale, but believe they are Tech Gods and can do no wrong. This leads to incredible issues around planning, communication, hiring, etc. Senior leadership has failed to execute over the past few years but ICs bear all the brunt of the mistakes e.g. multiple layoff rounds, firing of executives. If you look at the projects Loom has committed to in the past few years, and spend 5 minutes playing with the product, you will feel an obvious disconnect -- the app is broken in many ways but instead we have been building social media and ML features. The 10-year goal was stated to be "becoming the largest video platform" which is just insanity if you consider the product. These are VC tech bros trying to be the next tiktok, but are just high off their good luck and market timing. Unfortunately I don't think Loom can take it to the next level as a business with the current leadership, who have made it very clear they are not open to feedback or doing anything differently. It's really sad to see, a few years ago Loom had a very special culture and some great people. Unfortunately the quality has gone straight downhill, both of culture and product

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