Lovesac reviews

3.2

44% would recommend to a friend

(545 total reviews)
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Shawn Nelson

55% approve of CEO

34% positive business outlook

Lovesac has an employee rating of 3.2 out of 5 stars, based on 545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lovesac employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

545 reviews
3.0
Feb 18, 2014

Dysfunctional company with great product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is really amazing, and a fun working environment, no commission pressure, company has some good values, company is growing.

Cons

No employes reviews, deep lack of communication from HQ to stores, complicated and not user friendly systems for ringing up, inventory is beyond unorganized, lack of raises to any store employees, little to no advertizement of the brand. The company makes their managers pay out of pocket for some store supplies such as light bulbs, extension cords, etc. and are reimbursed weeks later. Things are harder & complicated than they should be working in this company.

5.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

I will never forget my time at Lovesac. It was such a unique company to be apart of for 2 years. I had many opportunities to collaborate business plans and ideas with the CEO, founder, and HQ team--they even gave me their personal cell phone numbers! Lovesac intrigued me from my first interview. Each employee (part-time up the ladder to the director of retail stores) was so passionate about the company. I worked for 4 other big retailers before my time at Lovesac--however, Lovesac changed every negative opinion I previously had about retail management. The founder, CEO, and HQ team gave me the opportunity to manage my stores with "common sense and good taste" among many other unique core values and company best practices. I never felt micro-managed and I was never overwhelmed with unnecessary "busy work" projects. My colleagues were all dedicated and hard working go-getters that inspired me to become better. Every market manager and manger was an entrepreneur. Lovesac is a team of extremely talented, driven, and passionate employees. The product...well, stop into any Lovesac store and I'm sure one of the above mentioned employees will demonstrate it much better than my words could explain. Trust me...it's amazing and comfy!

Cons

With such an amazing product...rapid growth is inevitable. The con in that situation is that it could lead to a disconnect between the upper-management and retail management on the front lines of the business. However, Lovesac has an amazing CEO and founder who are extremely involved in every aspect of their business and I honestly doubt they would permit that to happen.

5.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

I have worked for many types of companies. The work environment Lovesac creates is unmatched. The company is there for you when you need it and also there to push you to be the best you can be. The work/life ratio is great too. Being able to have flexible schedules and do things with your family is great. Room to advance in the company is HUGE!!! With the company growing as much as it is, new stores needs experienced people that have the drive to succeed. So as long as you are not lazy, you will be noticed and options will be available. Between the awesome things Lovesac is doing. Meeting people and having them let you into their lives are great. Knowing you are helping people and getting excited is always fun and a great place to be. I will be with Lovesac for a very long time. We are at a great growing position and my career with a fun company will last for a very long time.

Cons

There is none really that I can complain about. If you need something, everyone is there to help you out. EVERYONE!!!.

Viewing 523 - 525 of 545 Reviews

Glassdoor has 554 Lovesac reviews submitted anonymously by Lovesac employees. Read employee reviews and ratings on Glassdoor to decide if Lovesac is right for you.