Lovesac reviews

3.2

44% would recommend to a friend

(545 total reviews)
avatar

Shawn Nelson

55% approve of CEO

34% positive business outlook

Lovesac has an employee rating of 3.2 out of 5 stars, based on 545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lovesac employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

545 reviews
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Generous PTO for Full-Time employees - Great product that customers testify about for years after they purchase - Solid benefits package for Full-Time employees - Flexible Scheduling - Simple job with ample downtime; great first gig for students or anyone looking to start in sales

Cons

- Not a lot of customers during the weekdays, so time can pass by extra slowly; depends on store location. - Very limited opportunities to move up for Part-Time and Full-Time Associates as Assistant Manager positions have been eliminated for most stores (unless considered a high volume location). - No commission earned on high $ value product, but are still expected to sell like you are -- as each person has a sales goal to meet. Additional payout incentives are based on store performance only, it doesn't matter if you're killing it at the individual level. - Pay depending on position. Full-Time Associate sometimes being paid the same as a part-time employee. - Fulfillment team and delivery partners create unnecessary chaos, which lead to irate customers that take frustration out on store reps.

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Product is obviously top quality and were able to offer great service

Cons

Weird vibes and terrible corporate leadership

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros to really list I think this ship is sinking

Cons

The company has almost no ability to develop product. The only reason anything gets done is because there are a few employees who have experience and push and drag and fight with the whole internal team to launch a product.

Viewing 7 - 9 of 545 Reviews

Glassdoor has 554 Lovesac reviews submitted anonymously by Lovesac employees. Read employee reviews and ratings on Glassdoor to decide if Lovesac is right for you.