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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement reviews

3.5

61% would recommend to a friend

(47,893 total reviews)
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Marvin Ellison

66% approve of CEO

56% positive business outlook

Lowe's Home Improvement has an employee rating of 3.5 out of 5 stars, based on 47,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lowe's Home Improvement employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

48K reviews
1.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Wonderful floor colleagues, good people. They want to learn but they have no one to teach them. Lowe's doesn't care. Lowe's has no interest in the competent.

Cons

Skill less management who operate by bullying. Department managers who know nothing about their section. Lowe's moves them from place to place. Resentment of anyone who is knowledgeable in the field. One full time garden person didn't even know what pansies are. Most know nothing about gardening. Telling you not to explain to customers but - "Just point to the section and let them take care of themselves." And when they hear customers say "I've come back just to talk to you." They really steam. Lowe's doesn't care. They work on volume not on professionalism, and - there are dozens out there who need a job for $11 an hour. Advice to Management Have your management learn people skills. They are on the brutish side who know nothing about working professionally and productively. But what does Lowe's care? They make money by volume and customer need no matter who runs the show. Now, when I posted this, Lowe's asked for me to call directly. When I called, the person was in India. Clearly, a front wall barrier. This diversion underscores what I mentioned about Lowe's. They are totally corporate. Management is unskilled, department heads are clueless. Floor people know nothing about their materials. BUT - Lowe's doesn't care. They make money regardless. The products sell themselves. The quintessential functional machine with neither interest nor connection to the public.

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Lowe's Home Improvement Response
5y
Thank you for leaving a review of Lowe's management. We are sorry to hear about your experience. If you are interested in giving us more information related to your concern, please reach out to our Associate Care Center at 1-844-HR-LOWES (1-844-475-6937).
1.0
Jun 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Some nice associates but don't last. This is where bad managers go to die.

Cons

Untrained management, understaffed stores, hostile work environment, unethical management, schedule changes without notification, unhealthy environment. Legal department does not follow State laws. No functioning HR department. They outsource everything in order to line their own pockets. DO NOT TRUST THE "OPEN DOOR POLICY" It's a TRAP and will get you FIRED!

2.0
Jun 23, 2017

Lowe's Companies

Recommend
CEO approval
Business Outlook

Pros

The people are fantastic for what remains of the original family-owned and then employee-owned company, though thinning considerably as the stockholder perspective thins out their ranks.

Cons

Stockholder driven so layoffs are regular. Went from being over-leveraged with contractors, to instead building their own resource company in Bangalor, India. So US folks are being layed off once they train their replacements in Bangalor. Official new releases say they are "rebalancing" their global resources, but there were no global resources until they decided to replace the US employees with India resources. Once they started hiring in India, they locked down the hiring in US and over the past 2 years have been eliminating the US positions as they bring the India resources on-line. Last couple of years has been CEO centric ... everything is about executive bonuses. Sad to see, it was really a fantastic company, but no more.

Viewing 28 - 30 of 47,893 Reviews

Glassdoor has 49,400 Lowe's Home Improvement reviews submitted anonymously by Lowe's Home Improvement employees. Read employee reviews and ratings on Glassdoor to decide if Lowe's Home Improvement is right for you.