Is Lower a good company to work for?

Lower has an overall rating of 3.6 out of 5, based on over 720 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 58% of employees would recommend working at Lower to a friend and 60% have a positive outlook for the business. The best reviews about Lower have been left by employees working as Loan Concierge , Account Manager and Lending Coordinator .

Does Lower pay their employees well?

According to anonymously submitted Glassdoor reviews, Lower employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lower. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Lower?

58% of Lower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lower 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Lower?

Loan Advisor (146) , Loan Officer (43) , Account Manager (40) , Mortgage Loan Officer (32) , Loan Processor (25) , Lending Coordinator (23) , Senior Loan Officer (22) , Sales Development Representative (SDR) (18) , Senior Loan Advisor (17) , Loan Concierge (14) , Operations (14) , Operations Analyst (12) , Assistant Vice President (8) , Mortgage Loan Processor (8) , Intern (6)

What are the pros of working at Lower according to real employee reviews?

"Great people that work there and during the “all time low rates” the company really was the place to be of course." ((in 79 reviews)); "Great work environment and pay is competitive." ((in 24 reviews)); "fun work environment for employees" ((in 23 reviews)); "Good training and great job to get a foot in the door" ((in 21 reviews)); "Met great coworkers and memories" ((in 20 reviews))

What are the cons of working at Lower according to real employee reviews?

"401k match is low" ((in 38 reviews)); "401K benefits could be better" ((in 37 reviews)); "6. Upper management gives you what you deserve as soon as you resign." ((in 24 reviews)); "Work/life balance is absolute 0." ((in 22 reviews)); "There have also been MASSIVE layoffs this year because the company didn't know how to properly scale in anticipation of COVID rates not sticking around." ((in 22 reviews))

What are employees saying about Lower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lower layoffs and their outlook for job security at Lower in 2026.

What are the top reviewed Lower locations?

New Albany , Columbus , Columbia , Brick , Lincoln , Georgetown , Dallas , Houston , Edinburg , Cincinnati , Westerville , Boulder , Denver , Spokane , Baltimore , Pensacola , Sarasota , Ohio , Homeside

Lower reviews

3.6

58% would recommend to a friend

(44 total reviews)

Dan Snyder

73% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

Reviews about "Diversity & Inclusion"

Return to all reviews

1.0

May 6, 2026

Fast-paced environment but toxic management and low paying commissions

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

- fast paced work environment - work with some cool people and make good friendships - happy hours and lunches were nice

Cons

***- FAKE 5-star REVIEWS, if you are scrolling their reviews, pay attention to the dates of the reviews March 20th, they have 11 5-star reviews on March 20th because the recruiter and managers told employees to leave good reviews after all the bad reviews they were getting (I know this for a fact because I witnessed it) - commission only, draw pay is very low hourly rate and his heavily taxed, overtime is allowed but you cannot get paid for anything over 40 hrs - bad management, name calling, ignoring questions, disapprove feedback and ideas - bring in 20 batch hires every 2 weeks and hope they stay (they don't) - loud sales floor, open concept with no privacy, music blasting all day, customers would complain - bad leads, you could be calling the same lead 5x a day, expected to make 350-400 cold calls - processing takes forever, they are short staffed, you could be planning to close 5-6 loans a month and only have 1 go through = you make no money and get draw - phone is not provided only a laptop, they ask you to use your own personal phone for calls and texts - you will never hear a word from CEO Dan, he never addresses team or talks to staff, 'leadership' from him is nonexistent - management plays favorites to "senior advisors" who get more commission, better leads, and can work from home - use of PIPs is direct path to being let go, never saw anyone get out of it - processes change every day, consistency is lacking - expected to work and schedule calls after hours

Lower Response

1mo

Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the relationships you built with colleagues and appreciated some of the team events and company-sponsored activities. The Loan Advisor role is a sales position that provides great upside potential with our average Loan Advisors earning $90k in their second year. As team members progress in their careers, they’re rewarded with increased commissions, more opportunities and greater flexibility. We take feedback regarding leadership and the employee experience seriously. We encourage employees to share feedback through their leaders, Human Resources, or other available channels so concerns can be addressed and improvements can be made. We remain committed to fostering a respectful and supportive workplace.

3.0

Aug 8, 2024

Great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great community and fun events Hires young people and alot of opportunity for young people Fun team and perks

Cons

Not much diversity in leadership or team overall

1.0

Aug 1, 2024

"Lower" your standards before joining the company

Senior loan consultant

Recommend

CEO approval

Business Outlook

Pros

- A few good eggs - one in particular who vouched for me and took the time to help me excel - decent competitive compensation in this industry

Cons

- management only praise the strong and prey on the weak - a tale as old as time in sales unfortunately - systems are completely outdated and are too convoluted to even submit documents - please catch up with the rest of the industry - employees are treated as numbers not people by management, only small "send all" emails to show praises to someone that hardly cultivate any form of work culture

Lower Response

1y

Thank you for your feedback. We hear that there has been pain points with some of the systems, which is why we are working hard on updating the programs we use to make the process more efficient not only for our employees, but it will improve the experience for our customers as well. We also currently have the kudos initiative in Workday that allows for anyone in the company to give a shoutout to someone who has done an exceptional job at demonstrating a core value. We also then share some of these kudos during our all hands to help recognize our employees who are making a strong impact with their fellow colleagues. We have been receiving positive feedback on these implementations, but we always encourage our employees to join one of our committees or send any concerns to our HR team if there are areas of concern or needing improvement.

Viewing 1 - 3 of 44 Reviews

Jobs at Lower

Senior Analyst, Data and Analytics Team

Staff Software Engineer

SDET/Automation QA Engineer

Sr. Growth Marketing Specialist, Lifecycle

Lower

Lower reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Diversity & Inclusion"

Fast-paced environment but toxic management and low paying commissions

Great people

"Lower" your standards before joining the company

Jobs at Lower

Lower reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Lower reviews FAQs

Work With Us

Jobs at Lower