Loyal Source reviews

3.1

51% would recommend to a friend

(395 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

395 reviews
1.0
Sep 14, 2025

Just a bad job

Recommend
CEO approval
Business Outlook

Pros

The job wouldn’t be so bad if the workload was manageable. The veterans are lovely for the most part and it feels good to help them out. The biggest pro I have is that I’m quitting soon.

Cons

Whatever the recruiters tell you is a misrepresentation of the actual job conditions. The only way anyone could sell this job is to fudge the details. It’s too bad because the examinations themselves are not the issue. Completely unreasonable productivity expectations. You will be forced to work more than 8 hours a day to stay afloat.

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Loyal Source Response
9mo
Thank you for sharing your experience. We're glad to hear that supporting veterans has been a rewarding aspect of your role, as it's a core aspect of what we do. Regarding your concerns, we understand that the nature of the work can be demanding at times. Workload and productivity expectations are established during the onboarding process. We will continue to refine how these expectations are communicated, informed by feedback like yours. We recgonize the importance of consistently evaluating how we support and engage with our workforce. We appreciate your contributions and wish you the best moving forward.
4.0
Sep 3, 2025

DTPAM

Recommend
CEO approval
Business Outlook

Pros

Some travel and reimbursement opportunities

Cons

Usually one weekend a month. Upper management no where to be seen.

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Loyal Source Response
9mo
Loyal Source appreciates your candid feedback. We are glad to hear you found value in in the travel and reimbursement opportunities. We're actively working to strengthen communication and support across all levels of the organization. Your insights are important to us and will be passed to our leadership team. Thank you for being apart of our team. We wish you the best moving forward.
2.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

It was 9-5, worked with veterans that were kind and honest. Great co-workers!

Cons

Horrible benefits, gave too much for the amount of time allotted. Did not want to pay overtime when it was needed. They went from hourly to commission pay with requirements, so they didnt have to pay OT. Micromanagement with work load and numbers mattered more for the company! You will feel burnout!!!

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Loyal Source Response
9mo
Thank you for your time with us and sharing your feedback. We're sorry to hear that our benefits did not meet expectations. These offering are designed to show our appreciate for your dedication to supporting our Veterans. As we continue to grow in this space, we are committed to refining our processes to ensure fairness and transparency across the board. Your review will be shared with leadership as part of our ongoing efforts to understand what works best for our employees. We value all feedback and recognize the work can be demanding but the impact on the lives of the Veterans is truly meaningful. We are grateful for your contributions to the mission and wish you the best in your future endeavors.
Viewing 40 - 42 of 395 Reviews

Glassdoor has 518 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.