Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Loyal Source

      Engaged Employer

      Loyal Source reviews

      3.1

      51% would recommend to a friend

      (397 total reviews)

      Brian Moore

      47% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Loyal Source has an employee rating of 3.1 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      397 reviews
      1.0
      May 4, 2026

      Only if you’re desperate

      Provider liaison
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place is desperate to hire so if you need health insurance or have no other options it’s a corporate job that is a good place to start so you know what you don’t want in a future employer. It’s really good at helping you find out what kind of behavior and operational failures you’ll be willing to tolerate. They do a lot of community activism which is great but it doesn’t mean the job is any more tolerable. They’ll spend thousands on a “wellness day” for gift cards raffles and b12 shots, but you’re lucky to get a desk or chair that isn’t falling apart, and they don’t provide keyboards so have fun typing on your itty bitty laptop.

      Cons

      Everything. Seriously. As much as they like to pretend like it’s a big family their turnover is insane. At the beginning of the company they grew really fast meaning everyone was promoted to areas they know nothing about with zero management or leadership skills. Since all of them have this big ego no one holds each other accountable so failures get swept under the rug at best or most commonly blamed on the team that supports them. Every manager complains about other teams so there’s an undercurrent of animosity towards each other that they leverage for their competitive team bonding stuff which is mostly athletic based. All of the leaders are complacent with the problems and most of them have no idea what the actual experience for a provider or veteran is like with their services. They are not working managers. Gossip and politics are hugely influential here, and management will be stricter with rules etc if they decide they don’t like you. You can find some truly wonderful kind-hearted people but the environment will find a way to make you choose between your friendships, your morals, and your paycheck.

      avatar
      Loyal Source Response
      1mo
      We’re sorry to hear about your experience and the frustrations you’ve described. We take concerns around leadership, workplace environment, and employee experience very seriously. While we recognize that individual experiences can vary across teams, the themes you’ve raised, particularly around communication, accountability, and resources, are important and have been escalated to leadership for review. We remain committed to fostering a professional, respectful workplace and ensuring our teams have the support, tools, and leadership needed to succeed. We regret to hear that your concerns did not reach resolution during your time with us. We maintain an open-door policy and encourage team members to connect with HR, as these channels are in place to help address and resolve concerns. We appreciate you sharing your experience, as it helps inform our continued efforts to improve.
      4.0
      Apr 20, 2026

      Overall very good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of company growth over past year

      Cons

      Growing pains that come with that growth

      avatar
      Loyal Source Response
      2mo
      Thank you for your feedback. We appreciate your recognition of our recent growth and acknowledge the challenges that come with it. We're committed to strengthening our processes and support our teams as we continue to grow.
      2.0
      Apr 14, 2026

      Team-oriented environment, but leadership lacks trust

      System administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits and working for a team that looked out for one another most of the time.

      Cons

      No faith in Sr. Management or leadership. Several small layoffs over the past couple of years

      avatar
      Loyal Source Response
      2mo
      We appreciate you taking the time to leave a review and are glad you experienced a supportive team environment and valued our benefits. We acknowledge your concerns regarding leadership trust and alignment with our core values, and we continue to focus on improving transparency, accountability, and leadership effectiveness. Thank you for your perspective and we wish you the best moving forward.
      Viewing 226 - 228 of 397 Reviews
      Related searches: Loyal Source jobs | Loyal Source salaries | Loyal Source benefits | Loyal Source interviews
      ReviewsLoyal Source reviews

      Glassdoor has 520 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.