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      Lucid Software

      Engaged Employer

      Lucid Software Customer Success Manager (CSM) reviews

      4.3

      79% would recommend to a friend

      (4 total reviews)
      avatar

      Dave Grow

      83% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Work/Life balance

      4.4

      Diversity & inclusion

      4.4

      Career opportunities

      4.3

      Culture & values

      4.2

      Senior management

      2.7

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      4 reviews
      1.0
      Jun 25, 2024

      No direction

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers. We have monthly team outings.

      Cons

      Lucid used to be a great place to work. The pay and benefits are below average. Sales is giving away the product to beat out any competitors. The accounts have grown but we can't support the growth. Lots of churn happening and CS and Sales keep blaming each other. Good people have either been fired or left.

      Viewing 1 - 3 of 4 Reviews
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      Lucid Software reviewsLucid Software Customer Success Manager (CSM) reviews

      Glassdoor has 675 Lucid Software reviews submitted anonymously by Lucid Software employees. Read employee reviews and ratings on Glassdoor to decide if Lucid Software is right for you.