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      Lumen

      Engaged Employer

      Lumen Implementation Engineer reviews

      4.3

      86% would recommend to a friend

      (12 total reviews)
      avatar

      Kate Johnson

      77% approve of CEO

      87% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.8

      Compensation and benefits

      4.7

      Culture & values

      4.7

      Career opportunities

      4.6

      Work/Life balance

      4.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      5.0
      Jan 27, 2026

      Engineer at lumen

      Implementation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company, great managment that cares about work life balance

      Cons

      raises are meh but not bad

      avatar
      Lumen Response
      5mo
      Thank you for taking the time to write a review. We appreciate your input. We're glad you value your peers and work/life balance! We believe in helping everyone to reach their full potential. Thank you for all that you do at Lumen, we're happy to have you on the team.
      2.0
      Jan 31, 2025

      Cyclical Layoffs, New hires have worse benefits

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, relaxed schedule. Insurance was alright, albeit expensive.

      Cons

      5 managers in 3 years. Benefits like STI are noticeably worse for new employees vs older. Getting a perfect review only entitles you to a 5% raise at max due to the limited pool for raises given to departments. Most get none.

      avatar
      Lumen Response
      1y
      Thank you for sharing your thoughts. We want to hear from people like you to learn how we can do better. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're happy to have you on the team!
      Viewing 1 - 3 of 12 Reviews
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