Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Lumen

Engaged Employer

Lumen Service Operations Manager reviews

2.9

22% would recommend to a friend

(4 total reviews)
avatar

Kate Johnson

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

4.7

Compensation and benefits

3.9

Diversity & inclusion

3.9

Career opportunities

2.9

Culture & values

2.0

Work/Life balance

1.1

Senior management

Ratings by demographic groups

Reviews by job title

4 reviews
1.0
Nov 22, 2024

Poor management

Operation service manager
Recommend
CEO approval
Business Outlook

Pros

the coworkers are great to work with hybrid working is awesome (go into office twice a week)

Cons

management is so worried about numbers that they forget our customers should come first. There have been no raises for years

avatar
Lumen Response
1y
Thank you for taking the time to write a review. Great to hear that you enjoyed the work culture and work benefits. We hope you felt comfortable reaching out to your manager to discuss your concerns. Thank you for all the years you spent with us.
3.0
Oct 30, 2024

Good place to work

Operations service manager
Recommend
CEO approval
Business Outlook

Pros

Good team cullture among employees

Cons

Employees could be compensated better

avatar
Lumen Response
1y
Thank you for being open with us. We're glad to hear that you enjoy the work culture. We hope you felt comfortable reaching out to your manager to discuss compensation. Thank you for the work you do with us!
Viewing 1 - 3 of 4 Reviews
Related searches: Lumen Operations Service Manager jobs | Lumen Operations Service Manager salaries | Lumen benefits | Lumen interviews | Lumen conversations
Lumen reviewsLumen Operations Service Manager reviews

Glassdoor has 8,456 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.