Is Lumen a good company to work for as a Software Development Engineer (SDE)?

Software Development Engineer (SDE) professionals working at Lumen have rated their employer with 3.4 out of 5 stars in 24 Glassdoor reviews. This is an average score with the overall rating of Lumen employees being 3.4 out of 5 stars. Search open Software Development Engineer (SDE) Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Software Development Engineer (SDE) interview questions at Lumen .

Does Lumen pay Software Development Engineer (SDE) employees well?

Software Development Engineer (SDE) professionals rate their compensation and benefits at Lumen with 2.6 out of 5 stars based on 24 anonymously submitted employee reviews. This is 26.7% worse than the company average rating for salary and benefits. Find out more about Software Development Engineer (SDE) salaries at Lumen.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 677 reviews)); "Schedule is flexible and good for work/life balance" ((in 619 reviews)); "The pay is good and the product line is broad" ((in 469 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 441 reviews)); "good culture and feels like a team" ((in 187 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 389 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 157 reviews)); "Lots of layoffs and re" ((in 152 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews)); "low salary and non timely promotions" ((in 136 reviews))

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Lumen

Lumen Software Development Engineer (SDE) reviews

3.4

72% would recommend to a friend

(24 total reviews)

Kate Johnson

62% approve of CEO

99% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.5

Culture & values

3.2

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

Software Development Engineer (SDE) employees have rated Lumen with 3.4 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Software Development Engineer (SDE) professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Development Engineer (SDE) professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

24 reviews

3.0

Jun 21, 2026

Positive work culture, but limited career growth

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

Like the work culture.Hybrid mode

Cons

Career growth Senior Management Micromanagement The promotion and compensation cycles were not very aligned with my career expectations

Lumen Response

Thank you for sharing your thoughts about employee retention. We appreciate your feedback. We're sorry to hear about your experience at Lumen. We're committed to helping our employees grow so we can all succeed together. Understanding, respecting, and collaborating with others toward a common goal is our priority. Your review will help us take any necessary action. We're glad you valued our work culture and agile working model. Thank you again for your feedback. We wish you all the best as you continue on with your career!

3.0

Mar 3, 2026

T

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

Jobs are secure, great place to learn new technologies.

Cons

Not good for increatment and pramotions.

Lumen Response

4mo

Thank you for taking the time to write a review. We appreciate your feedback. We know how important incremental growth and promotions are, so we're sorry to hear that you faced difficulties in these areas. We're always looking to help everyone reach their full potential. Great to hear that you enjoyed our job security and learning practices. We're proud of our learning opportunity programs. We wish you all the best with the next step in your career. Thank you again for your feedback.

4.0

Oct 13, 2025

Lumen tech fresher hiring

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

good wlb decent holidays Decent management

Cons

Incompetent pay slow progress less promotions

Lumen Response

9mo

Thank you for sharing your experience with us. We're glad to hear that you value the benefits and supportive leadership Lumen offers. We appreciate your feedback and thank you for being part of the team.

Viewing 1 - 3 of 24 Reviews

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Lumen Software Development Engineer (SDE) reviews

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Positive work culture, but limited career growth

T

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