Is Lumen a good company to work for as a Sr. Network Engineer?

Sr. Network Engineer professionals working at Lumen have rated their employer with 3.7 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.3 out of 5 stars. Search open Sr. Network Engineer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Sr. Network Engineer interview questions at Lumen .

Does Lumen pay Sr. Network Engineer employees well?

Sr. Network Engineer professionals rate their compensation and benefits at Lumen with 3.7 out of 5 stars based on 22 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Sr. Network Engineer salaries at Lumen.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (86) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 709 reviews)); "Schedule is flexible and good for work/life balance" ((in 623 reviews)); "The pay is good and the product line is broad" ((in 458 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 434 reviews)); "Good culture and down to earth coworkers" ((in 185 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 388 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 155 reviews)); "Annual layoffs recently." ((in 151 reviews)); "low salary and non timely promotions" ((in 141 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 134 reviews))

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Lumen

Lumen Sr. Network Engineer reviews

3.7

19% would recommend to a friend

(22 total reviews)

Kate Johnson

45% approve of CEO

13% positive business outlook

Ratings by category

4.9

Work/Life balance

4.4

Diversity & inclusion

4.1

Culture & values

3.7

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Sr. Network Engineer employees have rated Lumen with 3.7 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Sr. Network Engineer professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Sr. Network Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

22 reviews

3.0

Jun 3, 2025

Good Company

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

good team support and work life balance

Cons

top management has no clue

Lumen Response

Thank you for taking the time to write a review. We're happy to know that you valued the work culture. We wish you all the best as you continue with your career!

3.0

Apr 16, 2025

Lumen

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

Fellow Employs are amazing, Direct managers are great.

Cons

Layoffs have become a yearly issue. Even after it is stated that there will be no more. When moving positions internally there is a ceiling to salary increases that isn't there for external hires.

Lumen Response

Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Thank you for being part of the Lumen team !

3.0

Apr 4, 2025

Management lost

Senior network engineer

Recommend

CEO approval

Business Outlook

Pros

Work from home flexibility, good work/life balance.

Cons

Senior leadership focused on the wrong things.

Lumen Response

Thank you for taking the time to write a review. We hope that you continue to enjoy the work environment. Thank you again for your feedback.

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