Lumen reviews

3.4

57% would recommend to a friend

(7,790 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Sep 22, 2017

CenturyLink

Recommend
CEO approval
Business Outlook

Pros

By in large, nice colleagues.

Cons

Management is confused about business objectives and it's unclear if the upcoming merger will improve the focus - probably not in the short term.

3.0
Aug 31, 2017

Constant Aquisition

Recommend
CEO approval
Business Outlook

Pros

Stable company with fairly good benefits and bonuses. Excellent spoken company values, usually adhered to.

Cons

Constantly looking to cut back on spending to run the business entities while acquiring other companies to grow the business (spending billions) makes for a difficult work environment unless you thrive on change. Cutting benefits while spending billions to buy other companies makes for bad morale and very few internal opportunities for promotion.

2.0
Aug 29, 2017

Global Relationship Manager

Recommend
CEO approval
Business Outlook

Pros

Big company with lots of products to sell

Cons

Approaching merger with L3 and the L3 leaders, Laurinda Pang, is telling our customers they are taking over the company and CenturyLink folks will be ousted after the merger. Furthermore the L3 leadership is telling CenturyLink customers they should stop doing business with CenturyLink until after the merger completes. This is not only against the FCC rules, prior to merger approval, but it is unethical. Commissions are bad and getting worse. I have been well over 100% of all quota numbers year over year and I have lost $50K per year for the last three years in commission plan reductions.

Viewing 349 - 351 of 7,790 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.