Lumen reviews

3.4

57% would recommend to a friend

(7,794 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Most projects are old and using legacy technologies.

Cons

Work life balance are much good.

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Lumen Response
1y
Thank you for sharing your thoughts. We need feedback to learn about how we can improve. We're happy to know that you value the work-life balance. Thank you for being part of the Lumen team!
1.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Health and dental insurance is good.

Cons

Most people go 3 to 5 YEARS without seeing a raise.

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Lumen Response
1y
Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Thank you for all the years you spent with us!
3.0
Jan 3, 2025

Dont miss it

Recommend
CEO approval
Business Outlook

Pros

flexibility, relationships, people, remote location,

Cons

Low Salary, they keep laying people off

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Lumen Response
1y
Thank you for sharing your feedback with us. We value your input. We're glad to learn that you took advantage of your work benefits. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices.
Viewing 430 - 432 of 7,794 Reviews

Glassdoor has 8,443 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.