Lumen reviews

3.4

57% would recommend to a friend

(7,795 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The base pay was fair.

Cons

The position I had was remote, so it was hard to get to know co-workers and see customers.

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Lumen Response
1y
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you again for your feedback!
1.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Benefits are Benefits, nothing special.

Cons

Toxic environment, toxic culture, toxic management.

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Lumen Response
1y
Thank you for taking the time to write a review. We appreciate your feedback to help us improve. We hope you felt comfortable reaching out to your manager to discuss your concerns. We wish you all the best as you continue on with your career!
3.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Depending on your organization, management is pretty nice and gives you creative freedom

Cons

Not a lot of room for growth and aren't good about promotions

avatar
Lumen Response
1y
Thank you for taking the time to write a review. We appreciate your feedback to help us improve. We hope you felt comfortable reaching out to your manager to discuss your concerns. Thank you for being part of the Lumen team!
Viewing 475 - 477 of 7,795 Reviews

Glassdoor has 8,444 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.