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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,795 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      4.0
      Nov 20, 2024

      Going through transformation

      Sr. product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has many initiatives regarding transformation and bringing self up to today's more modern, more automated way of doing business.

      Cons

      As the company goes through transformation to bring itself up to speed with today's technologies, they have to make decisions such as letting people go which makes for some degree of disruption.

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
      4.0
      Nov 19, 2024

      SSA Annual Salary

      Sales support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I Loved that I had clear expectations and deliveries of my role. I loved that I was trusted to complete my work and wasn't micro managed.

      Cons

      Lumen outsourced my role to India

      avatar
      Lumen Response
      1y
      Thank you for leaving a thoughtful review about your time at Lumen. We're glad to hear that you had an overall positive experience at Lumen. We wish you all the best as you continue on with your career.
      3.0
      Nov 18, 2024

      No Vision no guidance, no raises, no career development

      Senior lead recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and good people to work with.

      Cons

      Constantly pushing DEI initiatives over growing all employees and massive leadership change. All leadership new from CEO to VP’s

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. We're happy to know that you valued the work benefits and work culture. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career!
      Viewing 481 - 483 of 7,795 Reviews
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      ReviewsLumen reviews

      Glassdoor has 8,444 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.