Lumen reviews

3.4

56% would recommend to a friend

(7,796 total reviews)
avatar

Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Nov 2, 2024

Great if your on the right team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Had a great boss, great team, great work-life balance, and great fulfillment in my position.

Cons

Raises have been on hold for a couple of years. New leadership brought in with CEO change. I liked her but found the CRO to be very fake and manipulative. She’s supposed to be increasing revenues, but she seems more interested in lying and holding her sellers back.

avatar
Lumen Response
1y
Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
4.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

will always have chance to lead on your idea

Cons

Sometimes work pressure is littile more

avatar
Lumen Response
1y
Thank you for sharing your thoughts. We want to hear from people like you to learn how we can do better. We hope you feel comfortable reaching out to your manager to discuss the work environment. Thank you for being part of the Lumen team!
3.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

FTO is very flexible and offers a lot of time off

Cons

No yearly raises have really dragged down people who have been with the company's buying power. New hires are being offered higher pay vs experienced employees.

avatar
Lumen Response
1y
Thank you for taking the time to write a review. We're glad to hear that you enjoy the work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for the work you do with us!
Viewing 514 - 516 of 7,796 Reviews

Glassdoor has 8,445 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.