Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

FTO and annual bonus, percentage depends on job level

Cons

Not a lot of structure. Too many VPs, not enough employees.

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Lumen Response
1y
Thank you for being open with us. We're determined to get better every day, so we value your feedback about upper management. We're glad you're enjoying the work benefits. Thank you for your hard work!
4.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Leaves flexibility needs some work

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Lumen Response
1y
Thank you for taking the time to write a review. Because of feedback like yours, we get better every day. We're glad to hear that you're enjoying the work life balance. Thank you for all that you do at Lumen!
3.0
Sep 24, 2024

Horrible place

Recommend
CEO approval
Business Outlook

Pros

No one is happy here

Cons

Always looking over your shoulder

avatar
Lumen Response
1y
Thank you for sharing your experience with us. We want to hear from people like you to learn how we can do better. We're disappointed to hear about your experience. We hope you felt comfortable reaching out to your manager to discuss your concerns. Thank you for all the years you spent with us!
Viewing 583 - 585 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.