Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Work life balance is there

Cons

Often layoff is happening, Leadership is not good now

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Lumen Response
15h
Thank you for taking the time to write a review. We appreciate your feedback. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad you valued our work and life balance. Thank you again for your feedback. We wish you all the best as you continue on with your career.
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Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.