Lumen reviews

3.3

55% would recommend to a friend

(7,802 total reviews)
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Kate Johnson

67% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.3 out of 5 stars, based on 7,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Depends on your manager/director and how they are

Cons

Overall benefits can be good, but you never know when you can be laid off and the work load can be overwhelming

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Lumen Response
1y
Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career.
4.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent hikes are provided every year. They have multiple projects with them.

Cons

Some of the leads who have been working for a decade will be too arrogant and misbehave with the new employees or working under them.

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Lumen Response
1y
Thank you for sharing your feedback with us. We're determined to get better every day, so we value your feedback about the work culture. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise. Developing these new skills supports and fosters our behaviors to help transform our culture at Lumen. Our Dare to Lead program is available to associates from leadership to individual contributor. Thank you for all that you do at Lumen!
1.0
Aug 24, 2024

Sad Company has me depressed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive leadership is hopeful and working to improve dying company.

Cons

Middle management has lost hope and they don’t care about anything. There is no culture, career progression, and no merit increases!

avatar
Lumen Response
1y
Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
Viewing 643 - 645 of 7,802 Reviews

Glassdoor has 8,451 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.