Lumen reviews

3.4

58% would recommend to a friend

(7,770 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 12, 2011

Acceptable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

opportunity to advance is limited, but if you do your job you are rewarded financially. Management is not always responsive to requests and follow up is needed

Cons

very corporate, call center work can be boring and supervisors can be erratic in their style and expectations of employees

2.0
Dec 1, 2011

Need to treat employees with dignity and respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits. Instant amnesia

Cons

Broken internal tools. Co workers do not care about helping each other.

Viewing 7702 - 7704 of 7,770 Reviews

Glassdoor has 8,419 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.