Lumen reviews

3.4

58% would recommend to a friend

(7,768 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 6, 2010
Recommend
CEO approval
Business Outlook

Pros

the guys there are lazy

Cons

okay benefits, but bad decision making

3.0
Sep 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Middle managers are by and large very supportive of employees and help to foster a healthy work/life balance. Compensation is fair and benefits are competitive.

Cons

With the pending merger with Century Link, job security is non-existent. Notebaert was an excellent CEO and his very personable and direct nature really filtered down throughout the ranks. In contrast, the current CEO and current senior leadership have proven very difficult to trust...to the point where the exact opposite of what they say is most likely to be true. Massive lay-offs occurring now in a very quiet way so as not to attract media attention when the merger finally completes.

5.0
Sep 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Management is respective, fair...allows plenty of vacation and time to attend drs appt etc..they are very flexible regarding family matters.

Cons

No IT support is offered on site, all virtual help desk, training is all online, there is not a designated training department to tech hands on. It all look it up yourself..expected to be an expert, jack of all trades without the proper training.

Viewing 7705 - 7707 of 7,768 Reviews

Glassdoor has 8,417 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.