Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Nov 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are very good and predictable because of the company-union contract. Company pension pay is available after 30 years of service.

Cons

There are many changes in the telephony business; at times the changes do not appear to be justified and they are difficult to endure.

3.0
Oct 5, 2010

CenturyLink adapting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some reall good people at the company

Cons

Management is not always so good

3.0
Sep 15, 2010

Has turned into a bad place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job itself is fun and challenging. Lots of various products to work on and support. Some training is provided allows professional growth.

Cons

Since the merger with CenturyTel it has been downhill. Management seems clueless about how the organization should be run and how the new organization structure be created.

Viewing 7738 - 7740 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.