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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,785 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      1.0
      Aug 25, 2015

      Lead Human Resources Business Partner

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent HR management prior to merger with Qwest. Great morale and teamwork prior to merger.

      Cons

      New leadership following merger was worse leadership I have ever experienced. Low morale. Long work hours and legacy Qwest employees were not treated well.

      4.0
      Jun 10, 2015

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respectful, professional work environment. High standards but reasonable expectations. Decent benefits and bonuses. The best part of the job was my co-workers.

      Cons

      Few opportunities for advancement. The corporate headquarters and the bulk of our department was in other states. Upward movement generally meant relocating.

      4.0
      May 28, 2015

      Pretty Good Job Security & Work/Life Balance

      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Telecom & Hosting Company undergoing a transformation into a Managed Cloud/IT Services Company. Great legacy employees and some decent hiring lately, especially in Government where I work. Starting pay is good, yearly increases not so much. Benefits are good. Overall, a lot of bright, diverse, friendly, hard-working people with whom I enjoy working.

      Cons

      Company is a little schizophrenic right now, still working through various acquisitions, factions, personalities and agendas. The acquisitions were good/strategic but results will take time to realize. Being in Sales can be rough. Sales reps work under a lot of pressure. As soon as you meet or exceed your numbers, quotas are drastically and unrealistically increased to make sure it doesn't happen two years in a row. This trickles down to the SE's as well. Also, Mgt often makes major decisions without consideration of Federal, especially as it relates to Products.

      Viewing 217 - 219 of 7,785 Reviews
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      Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.