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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,785 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      5.0
      May 7, 2025

      Best experience in Lumen

      Netwoking engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can confidently say that Lumen Technology is one of the best workplaces I've had the pleasure of being a part of. The work-life balance is exceptional, allowing employees to recharge and maintain their personal well-being. The compensation package is highly competitive, with salaries that reflect current market rates. What truly sets Lumen Technology apart, however, is the recognition and encouragement provided by managers. They actively support employees in upgrading their skill sets, fostering a culture of continuous growth and development. I'd like to extend special gratitude to my lead, and manager who shared their expertise and provided invaluable support in all aspects of my work and encourage me to upgrade my skills by sharing their knowledge. My super manager, and director consistently recognized my hard work and motivated me to push beyond my limits. Their leadership and guidance played a significant role in my professional growth, and I'm grateful for the opportunity to have worked with such an exceptional team. Regards, Paul Jerry

      Cons

      No Cons to say and it is going good.

      avatar
      Lumen Response
      1y
      Thank you for leaving a thoughtful review about your time at Lumen. Through collaboration with people like you, we're able to succeed together. Teamwork is part of what makes Lumen a great place to work. We play to win, and we're happy to have you on board the team!
      3.0
      May 7, 2025

      Level 3 managed

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work is good when available

      Cons

      Lumen is essentially a Level 3 company that took it over after CenturyLink acquired it. Upper Management most of the time does not even know the business of the department they are managing. It was a diverse company with divers leadership when it was CenturyLink owned and managed. Diversity is almost non existent now. You can not even get a job in another department if you are a current employee and do not pass the robot interview. This includes if you have proven experience for the company. This happened to a former colleague that worked for Lumen.

      avatar
      Lumen Response
      1y
      Thank you for sharing your thoughts. We're glad to learn that you took advantage of the work benefits. We wish you all the best as you continue with your career!
      3.0
      May 6, 2025

      Lumen Review

      Senior information system consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life balance, Learning opportunity,

      Cons

      Low Salary Hike, Language preference

      avatar
      Lumen Response
      1y
      Thank you for being open with us. Great to hear that you're enjoying your work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're happy to have you on the team!
      Viewing 289 - 291 of 7,785 Reviews
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      ReviewsLumen reviews

      Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.