Is Lumen a good company to work for as a Software Developer?

Software Developer professionals working at Lumen have rated their employer with 3.6 out of 5 stars in 325 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.4 out of 5 stars. Search open Software Developer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Lumen .

Does Lumen pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Lumen with 3.4 out of 5 stars based on 325 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Developer salaries at Lumen.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 686 reviews)); "Good Work Life Balance and WFH" ((in 615 reviews)); "The pay is good and the product line is broad" ((in 482 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 456 reviews)); "good culture and feels like a team" ((in 185 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 390 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 156 reviews)); "Lots of layoffs and re" ((in 149 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 142 reviews)); "Poor upper management and stressful" ((in 124 reviews))

Lumen Software Developer reviews

3.6

86% would recommend to a friend

(325 total reviews)

Kate Johnson

82% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (325 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Developer Engineer employees have rated Lumen with 3.6 out of 5 stars, based on 325 company reviews on Glassdoor. This indicates that most Software Developer Engineer professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Developer Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

325 reviews

5.0

Jul 2, 2026

Flexible hybrid work but limited growth opportunities

Software developer

Recommend

CEO approval

Business Outlook

Pros

1. Hybrid work environment 2. Flexibility, friendly managers 3. Decent pay for industry standards

Cons

Not a whole lot of scope for growth in certain teams.

Lumen Response

1d

Thank you for leaving a thoughtful review about your time at Lumen. We want to hear from people like you to learn how we can do better. We recognize your experience with growth. We believe in helping everyone to reach their full potential and are always looking for ways for us to all succeed together. We're glad you valued our agile working model, flexibility, management, and compensation. Thank you again for your feedback. We wish you all the best with the next step in your career.

3.0

May 29, 2026

Work-life balance exists, but layoffs are frequent

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good Work life balance is there

Cons

Often layoff is happening, Leadership is not good now

Lumen Response

1mo

Thank you for taking the time to write a review. We appreciate your feedback. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad you valued our work and life balance. Thank you again for your feedback. We wish you all the best as you continue on with your career.

4.0

May 26, 2026

Supportive culture, but internal title changes can be hard

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture, supportive environment from team and leadership

Cons

I do not see much cons but I observed that it is little hard to change from one title to another internally

Lumen Response

1mo

Thank you for your insight into working at Lumen. We need feedback like yours to continue to make Lumen a great place to work. We're committed to helping our teams grow so that we can all succeed together. We're glad you valued our culture and supportive environment. We wish you all the best with the next step in your career!

Viewing 1 - 3 of 325 Reviews

Jobs at Lumen

Senior Software Developer

Software Developer II

Senior Lead Software Engineer

Business Intelligence Analyst

Lumen

Lumen Software Developer reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexible hybrid work but limited growth opportunities

Work-life balance exists, but layoffs are frequent

Supportive culture, but internal title changes can be hard

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