Is Lumen a good company to work for as a Software Engineer?

Software Engineer professionals working at Lumen have rated their employer with 3.6 out of 5 stars in 326 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.3 out of 5 stars. Search open Software Engineer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Lumen .

Does Lumen pay Software Engineer employees well?

Software Engineer professionals rate their compensation and benefits at Lumen with 3.4 out of 5 stars based on 326 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Engineer salaries at Lumen.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (86) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 664 reviews)); "Good Work Life Balance and WFH" ((in 618 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 478 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 451 reviews)); "Good culture and down to earth coworkers" ((in 186 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 388 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 157 reviews)); "Annual layoffs recently." ((in 155 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 139 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 134 reviews))

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Lumen

Lumen Software Engineer reviews

3.6

86% would recommend to a friend

(326 total reviews)

Kate Johnson

82% approve of CEO

69% positive business outlook

Ratings by category

4.5

Work/Life balance

4.3

Diversity & inclusion

4.1

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

Software Engineer employees have rated Lumen with 3.6 out of 5 stars, based on 326 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

326 reviews

3.0

Nov 12, 2025

Remote work with good WLB, disconnected from management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work-life-balance Work from home

Cons

Pay is not very competitive Disconnected from management

Lumen Response

8mo

Thank you for taking the time to write a review. We appreciate your feedback. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're glad to hear that you value our work environment. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. Thank you for being part of the Lumen team!

4.0

Nov 3, 2025

Normal

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice work life balance of company

Cons

They will change your tech stack with their convenience

Lumen Response

8mo

Thank you for sharing your thoughts, we appreciate your feedback. We recognize that change can be difficult. We're glad to hear that you find value in our balance. We're committed to helping our community grow so that we can all succeed together. We're happy to have you on the team!

2.0

Oct 17, 2025

Bad management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Latest technologies with an opportunity to grow

Cons

Very bad management and no value for your work and contribution

Lumen Response

8mo

Thank you for being open with us, we need feedback to learn about how we can improve. One of our core operating principles is teamwork, which means showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success, so we're sorry to hear that this hasn't been your experience so far. Great to hear that you have enjoyed our technology and growth opportunities. We're glad to have you on board with us.

Viewing 10 - 12 of 326 Reviews

Jobs at Lumen

Senior Lead Software Developer

United States

View job

Senior Lead DevOps Engineer

Senior Lead Software Developer

United States

View job

Director, Investigations and Innovation

Senior Manager Network Engineering, Lab Infrastructure and Test Engineering

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Lumen Software Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Remote work with good WLB, disconnected from management

Normal

Bad management

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