Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 20, 2026

Pressured to pounce

Recommend
CEO approval
Business Outlook

Pros

Nice 50% discount off the products! I've worked in two Lush stores and one was a lot more chilled than the other which was nice.

Cons

Complete favouritism from management that they don't even try to hide. I was made to pounce on customers as soon as they walked in the door- even the ones that clearly didn't want to be approached which felt extremely awkward. If they said "I'm just looking", which is usually code for "I just want to shop in peace", then we were told to keep upselling anyhow.

Viewing 31 - 33 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.