Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 166 reviews)); "Great Enironment and People!" ((in 121 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews)); "Great teams in store." ((in 98 reviews)); "Good training and employee discounts" ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

1.0

May 16, 2022

dont join the cult

Sales associate

Recommend

CEO approval

Business Outlook

Pros

there honestly are none save your time.

Cons

everything from work practices and managment

1.0

Feb 5, 2022

Cultish, performative and hollow

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Pay is OK and people are generally accepting of LGBTQ+ community, and most lower level workers are very down to earth.

Cons

Management is so far into the Lush rabbit hole that they actually believe the nonsense they spout. From forcing you to do needless busy work, to going on about the CEO's amazing personality, Lush seems great from afar but it's much worse up close.

2.0

Aug 14, 2021

Ghastly managers

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Lovely products Smells good Nice customers

Cons

Abusive, unaccountable management Constant pressure to bother and annoy customers which is utterly counterproductive.

Viewing 334 - 336 of 2,224 Reviews

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Lush

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dont join the cult

Cultish, performative and hollow

Ghastly managers

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