Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 164 reviews)); "Great Enironment and People!" ((in 128 reviews)); "Great team to work with and such a lovely attitude to mental well" ((in 97 reviews)); "Good training and employee discounts" ((in 96 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 190 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 36 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 34 reviews))

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Lush

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 11, 2026

Better than most

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Nice for a first job

Cons

Can be draining long term

4.0

Mar 10, 2026

Friendly Environment for New Joiner

Part time customer care representative

Recommend

CEO approval

Business Outlook

Pros

- Friendly Colleagues - Free-flow vegan snack in pantry

Cons

- Need to learning many knowledge on products

4.0

Mar 6, 2026

Great culture

Sales/stock assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture and great team

Cons

Senior managers could be better

Viewing 37 - 39 of 2,214 Reviews

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