Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 22, 2026

Negative experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None I can think of

Cons

- One of the most toxic workplaces I ever worked at - Salary was extremely low and miserable $7/hr - Staff expected to help unload and unpack at warehouse at odd hours like 10pm- midnight - Very limited toilet and food breaks, nearest toilet was infested with cockroaches - No place to sit, forced to stand for hours on end - Forced to carry heavy barrels of water - Boss stopped giving me work without reason, after I quit, the boss defamed me and told everyone that I didn't attend to a secret shopper as I was busy attending to a customer (totally made up story from my perspective and was never once communicated to me directly by management, showing how untrue this was) - A lot of negative energy and hatred towards competitors like The Body Shop - Colleagues very clique-ish and some are like bullies - No recognition/rewards despite pulling in top sales

4.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good when a student, lots of great people to meet - staff and customers

Cons

having to sell sell sell when sometimes people just wanna be left alone

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work and super fun!

Cons

None, it was a great place

Viewing 43 - 45 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.