Lush reviews

3.7

57% would recommend to a friend

(2,223 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good staff discount and cool products

Cons

no regional managers so no accountability from bad management. over worked staff for little over minimum wage. cult like in attitude. heavy sales targets creates toxicity. fake positivity is draining and harassing customers is expected. price of products don’t match unhygienic shop.

1.0
Oct 29, 2025

Hypocritical

Recommend
CEO approval
Business Outlook

Pros

kind collegues, discounts, free samples.

Cons

I got fired for autistic traits that nobody told me beforehand that i should change in behaviour. Management told me that im also not happy enaugh to be working here.I dont feel like this is acceptable from a workplace that advertises itself as pro mental health.

Viewing 523 - 525 of 2,223 Reviews

Glassdoor has 2,767 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.