Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 3, 2026

Bad Experience

Recommend
CEO approval
Business Outlook

Pros

Interview was smooth Training was (mostly) good

Cons

Cliquey Management dealt with a bullying situation badly

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Ethical company to work for

Cons

The salary is a fair living wage salary

3.0
Feb 1, 2026

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Good discount 2 freebies a month

Cons

You're expected to do a lot of work for London Living Wage. You're expected to be a massage therapist, a children's party host, a sales assistant and a skincare consultant all in one. Aside from the two freebies you get each month, you'll mainly get damaged goods such as bath bombs that have been dropped on the floor and so aren't hygienic. Not enough time to clean the store properly.

Viewing 55 - 57 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.