Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (39) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 160 reviews)); "Great Enironment and People!" ((in 120 reviews)); "Great teams in store." ((in 102 reviews)); "Good training and employee discounts" ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 200 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

57% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 24, 2023

Best colleagues to work with

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The working environment is great and the colleagues are very fun to work with. You also get to try a lot of their products.

Cons

However, they expect a lot even from part-timers. You have to memorize every ingredient in every product and always be constantly tested.

3.0

Aug 22, 2023

An different kind of retail experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The emphasis on creating a more immersive and engaging shopping experience means it’s a much more interesting retail role than the majority of ones on the high street.

Cons

How the candy shop reports are graded (including approaching customers so quickly) can make it difficult for sales associates to balance management demands with customers comfort. Incredibly limited career opportunities to move outside of store roles.

2.0

Aug 10, 2023

Managers on power trips

Communications strategist

Recommend

CEO approval

Business Outlook

Pros

Great floor staff. Some of the most fun people you will ever work with. 50% discount on store products is useful at Christmas.

Cons

Overbearing managers and upselling pressure. Pay is usually only a little above minimum for what is an emotionally and physically exhausting job.

Viewing 601 - 603 of 2,224 Reviews

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