Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 20, 2026

Great Workplace

Recommend
CEO approval
Business Outlook

Pros

Nice environment, plenty of breaks, good christmas party, provided good PPE

Cons

Only was able to get a temporary contract

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great bonus scheme, access to private counselling, management in my experience are very understanding and honest

Cons

Only 1 week of sick pay, holiday is competitive

4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good ethical stances RE campaigns Often working with likeminded, interesting people Generous employee discount

Cons

Working environment very dependent on store, but this can be true of many companies! There's a stereotypes of Lush company culture as a little overbearing, and managers can be patronising. This can be true, but it's really luck of the draw, depending on the managers you get, and the kind of environment they foster.

Viewing 70 - 72 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.