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      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,221 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Apr 16, 2026

      Fun and diverse workplace, but lacks professionalism

      Keyholder/floor leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diverse and fun place to work can truly be so great with a good team Flexible hours and good pay compared to most retail jobs

      Cons

      The environment prioritizes extreme friendliness over professionalism and lacks a balance both staff and customers get too comfortable . Store management delegates blindly based on corporate feedback.

      3.0
      Apr 14, 2026

      Good for students or extra income, bad for a primary position or career growth.

      Floor coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

      Cons

      High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

      3.0
      Feb 11, 2026

      Meh

      Seasonal sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good discount, cool customers

      Cons

      Very cliquey and physically draining

      Viewing 76 - 78 of 2,221 Reviews
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      Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.