Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- 50% discount (and even then Lush still makes a profit) - Can take home broken items

Cons

- Coworkers who don't know what boundaries are - Manager who doesn't know how to do anything and retreats to office when help is needed - Micromanaging behaviors from management: watches you like a hawk and forces you to engage and reengage with customers that very obviously wants to be left alone - Pushes sales yet forces employee to borderline harass customers, causing them to walk out without buying anything. What's the logic? - Stands all day and can't sit. - Tasks above your pay grade being forced on you, disguised as a favor (cult much?)

2.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

50% off product, mostly kind customers and diversity is expected.

Cons

Management are dismissive, floor leaders are disrespectful, expect to get fired or driven to quit from a lack of responsiveness. Managers get away with being abusive towards employees.

4.0
Jul 20, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Discount and people are good but eh

Cons

Lots of manual labor for new hires

Viewing 88 - 90 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.