Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
avatar

Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great ethics -Enjoyable work environment -Great benefits

Cons

-They’ve changed the training structure so it’s not as streamlined -Communicate with different departments is difficult -Different departments are heavily understaffed which leads to delayed support for retail teams

5.0
Oct 22, 2025

Positive

Recommend
CEO approval
Business Outlook

Pros

- Great Feedback - Fun and interactive tasks

Cons

- Some employees are let off quick easily

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

great for getting holiday off, reasonable managers, good amount of overtime

Cons

busy store, got told off on shifts if we even exchanged one word to a colleague, forced to constantly ask customers if they needed help when they'd already been asked.

Viewing 124 - 126 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.