Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 164 reviews)); "Great Enironment and People!" ((in 124 reviews)); "Worked there for 10 years as my team was great." ((in 103 reviews)); "The training they provide is good." ((in 99 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 41 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Oct 5, 2025

Great for students

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, leadership experience, friendly team, transferable skills

Cons

Pay could be better but that’s more of a corporate issue

5.0

Oct 2, 2025

Great company

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

My store is a welcoming, and wonderful place to work, good pay and benefits.

Cons

None in my current store but store dynamics can vary quite a lot.

4.0

Oct 2, 2025

Overall a good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’ve been a seasonal sales assistant 3 times at Lush and had an overall good experience. Working at Manchester Market Street for 1 year was more unpleasant, the team felt quite cliquey and it was obvious I didn’t fit in, however working at Middlesbrough is still one of my favourite jobs to date, the team there are friendly, supportive and the job itself was fun.

Cons

It seems the working experience can change depending on which branch you go to.

Viewing 133 - 135 of 2,221 Reviews

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