Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 159 reviews)); "Great Enironment and People!" ((in 126 reviews)); "All good and great team" ((in 109 reviews)); "Good training and employee discounts" ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 94 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,221 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Sep 23, 2025

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

living wage, paid birthday leave

Cons

high emotional engagement expected always

2.0

Sep 20, 2025

A lot of pressure and micromanaging.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great discount on products and the free spa voucher is a nice gift for employees.

Cons

Constant pressure of being watched by management and being made to approach customers who clearly don’t want to engage in conversation (which is their right). Every shift started with a focus which often involved some sort of points scoring game which felt childish and immature. You could’ve made a massive sale that day and genuinely worked hard, but if you didn’t have any points on the board for the game you would be viewed as not making an effort.

5.0

Sep 20, 2025

Very nice job for students

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very nice people, worker discount and its a really nice environment to work in for beginners

Cons

Rude customers, as lush is very popular and the location of mine was very busy we often dealt with rude customers but staff are very supportive

Viewing 142 - 144 of 2,221 Reviews

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Lush

Lush reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

A lot of pressure and micromanaging.

Very nice job for students

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