Lush reviews

3.7

57% would recommend to a friend

(2,223 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jan 4, 2019

Stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-We were allowed a half price discount.

Cons

-The store was continuously managed poorly -Sometimes had 24 hours notice for work schedules -We had no training for three months after being hired -Certain managers treated staff so horrendously, formal complaints made -Many staff left every week -Stressful and unhappy environment to work in -No support for employees with special needs -No staff room for several months -No room for growth unless you relocated to Poole -Money was not high enough for the number of jobs we ended up doing. Sales Assitant could mean anything: Doctor, Cleaner, Security, Half-an-hour-counsellor, massage therapist, customer service, wrapping stations, soap cutters... -We had a focus meeting before and after our shifts started and ended, meaning we were unpaid a good 30 minutes a day.

4.0
Jan 3, 2019

Interesting

Recommend
CEO approval
Business Outlook

Pros

Great discount, amazing people and great atmosphere.

Cons

High maintenance management, working under pressure.

3.0
Jan 2, 2019

Fine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Living wage employer, in store progression

Cons

It doesn’t seem like head office have any idea what it’s like to work in store

Viewing 1804 - 1806 of 2,223 Reviews

Glassdoor has 2,767 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.