Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Stock Assistant (21) , Trainee Manager (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 170 reviews)); "Great Enironment and People!" ((in 121 reviews)); "Great teams in store." ((in 112 reviews)); "The training they provide is good." ((in 107 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

57% would recommend to a friend

(2,223 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Aug 10, 2020

I was constantly sparkly, smelt great but not without stepping out my comfort zone to push sales.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The people! They become like family - customers and employees. The products, the ethics etc etc are all fab as well. The discount too!

Cons

They are unlike any other retail job. The pride of luxury customer service can sometimes be difficult as pressure mounts/there’s regimented responses to your individual success/failures. Sometimes being 100% happy/smiley on the shop floor while pushing the most expensive gift box at a customer can drain you but it’s a sales job and that’s what you’re there to do.

5.0

Aug 6, 2020

Fabulous!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun, get to learn loads about the products and general skin & hair care, surrounded my nice smells

Cons

Shifts are short around 4 hours but this increases around Christmas

3.0

Jul 29, 2020

Competitive but Rewarding

Seasonal sales associate

Recommend

CEO approval

Business Outlook

Pros

You get paid living wage as opposed to minimum wage, the customers are usually nice, lots of training, staff discount

Cons

Store can feel claustrophobic, use of aggressive sales tactics is encouraged

Viewing 1840 - 1842 of 2,223 Reviews

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Lush

Lush reviews

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I was constantly sparkly, smelt great but not without stepping out my comfort zone to push sales.

Fabulous!

Competitive but Rewarding

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