Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

lovely people lots of training valued, and able to give your own opinion and change things

Cons

low pay below average working conditions (office staff specific)

2.0
May 16, 2017

Disappointing

Recommend
CEO approval
Business Outlook

Pros

- 50% discount - fashion-wise, you can be yourself, as long as it's black & white, tattoos, piercings, accessories allowed

Cons

- at the store that I worked at (Netherlands), the manager was very authoritive, bitchy, moody, and didn't represent the Lush-values everybody at the shop so much likes to talk about. She literally told us to try to force people to buy stuff to reach the target. - at my store, the empty containers that customers would bring in to recycle, were thrown away. No answer to my emails that I would bring them to my local recycle point - 100% flexibility, professionality and enthusiasm is demanded from workers. Yet, emails, questions, i.e. about payment or other important things, were barely answered (I'm estimating maybe 1 in 3) - hierarchic atmosphere between colleagues - focus is 100% on targets, not on the values Lush advertises

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Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.