Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 2, 2017

So-so, not great

Recommend
CEO approval
Business Outlook

Pros

50% staff discount Fun atmosphere Other staff were nice to work with Interesting, usually nice customers Decent bonus scheme

Cons

Too sales-driven; managers would encourage authenticity but in practise cared more about achieving targets Inefficient supervisors; often stood around chatting among eachother, but would pause to give 'feedback' if you weren't with a customer (even if the only customer in the shop just wanted to browse alone) Unorganised management; rotas often published just a day or two before the new week began Some part-time staff were very competitive, some supervisors also seemed to worry about 'getting ahead' Lack of structure within company Below the living wage (despite using its 'ethics' as a marketing tactic) Clear favouritism and lots of cliques

4.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing community to work with. The potential to do anything exists. Support and development is available if you know where to look. Great ethics behind the company and contributions to the world.

Cons

Lower rate of pay when compared to similar roles. Repetition of mistakes - slow to learn sometimes from the past Needs to be more focus on infrastructure and working culture

4.0
Feb 1, 2017

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

Great environment, beliefs, and products. I learned so much for here and I feel like it is a family. I am never dreading to go to work.

Cons

It does come with a lot of training and memorization. At times it could be stressful when it comes to numbers but then you have a lot of support.

Viewing 2056 - 2058 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.