Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 28, 2015

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of training offered Lots of opportunities within store Family like atmosphere Free products 50% discount

Cons

No communication between shops Very cliquey between stores Upper management very poor

3.0
Apr 24, 2015

Don't care about employees

Recommend
CEO approval
Business Outlook

Pros

-50% discount on most products -co workers are friendly

Cons

-managers are not given enough training in order to effectively run a shop -constantly told to push customers to make sales -all staff except managers are kept on very small contracts 5-15 hours -discourage employees from joining a union -no internal HR department which leaves nobody to talk to when a problem arises -no area managers (ridiculous for a company so large) -no extra pay on bank holidays, christmas eve, boxing day, new years day -managers are left to run wild with the shop with little to no supervision from anyone higher up

1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

They have a 50% discount and I was taught a lot about ingredients in products and there benefits.

Cons

I was underpaid every month, I was over worked. I was bullied by the manager, rude and discriminative comments. My last bus home was at 8, I wasn't allowed to leave 5 minutes early to make the bus, even though I have health conditions and I had to pay a taxi home which cost more than my months wage. We also had 10 hour shifts with only 2 half an hour breaks. I left, Lush are a con! They only care about how much money they make.

Viewing 2179 - 2181 of 2,214 Reviews

Glassdoor has 2,757 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.