Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 164 reviews)); "Great Enironment and People!" ((in 121 reviews)); "Good training and employee discounts" ((in 105 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "All good and great team" ((in 94 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 7, 2013

great people and fun work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discounts on all products, so you are sure to have nice skin and nice hair!

Cons

sense of smell goes after a while

3.0

Jun 14, 2013

Underpaid with minimal benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*No animal testing on ingredients or finished products *50% discount *flexible with uniform as long as it's black (& a bit of white)

Cons

*Poor pay for supervisors/key-holders (I got paid the same amount as other sales assistants even though I was put in charge a lot of the time and did more work) *Bad communication with head office *The company cares a lot about their customers but don't care a lot about the staff.

4.0

Apr 14, 2013

Fun, Enjoyable and Relaxed Retail Job.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great discount, met amazing people, good hours available and the products were easy to sell.

Cons

Temporary Employment - Lush are so busy during Christmas so they obviously higher a lot of temporary staff. This isn't a bad thing but it would have been fun to stay with the company longer.

Viewing 2197 - 2199 of 2,214 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

great people and fun work environment

Underpaid with minimal benefits

Fun, Enjoyable and Relaxed Retail Job.

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