Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 24, 2022

Lush Singapore is different from Lush UK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours Great and fun colleagues Staff discount Free products/samples Great culture

Cons

Lower than market rate salaries Lack of transparency for wages and bonuses No annual wage supplement No proper bonus scheme Limited career progression or development Senior management does not take any feedback seriously and does not listen to staff No proper appraisal/performance reviews tagged to rewards Senior management just cares about sales and nothing else

2.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Fully remote working 50% discount on products My salary was higher than average

Cons

Lots of middle management and disconnect between the people doing the work and stakeholders. I've seen the wrong thing built many times Teams are extremely siloed Priorities shift a lot and you end up with lots of half baked features that never make it out Lots of technical debt. There is very much a fix later mentality No automated testing culture Lots of micromanagement and lack of trust If you are a senior developer you are expected to be available out of hours during big releases Features are based on what stakeholders want and not what the customer wants Lots of hard deadlines before work is estimated Middle management say yes to every stakeholder request and then put the pressure on the people below them Middle management lie to stakeholders about progress Critical systems hanging together by a thread Security concerns are not taken seriously It's only a flat structure when it suits the business

Viewing 241 - 243 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.