Is Lyft a good company to work for as a Community Operations Associate?

Community Operations Associate professionals working at Lyft have rated their employer with 2.1 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Lyft employees being 3.8 out of 5 stars. Search open Community Operations Associate Jobs at Lyft now and start preparing for your job interview by browsing frequently asked Community Operations Associate interview questions at Lyft .

Does Lyft pay Community Operations Associate employees well?

Community Operations Associate professionals rate their compensation and benefits at Lyft with 2.2 out of 5 stars based on 124 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Community Operations Associate salaries at Lyft.

What are the top reviewed jobs at Lyft?

Driver (2366) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Product Manager (32) , Customer Service Representative (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 319 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 233 reviews)); "Can make good money once your make it to the mentoring role and even more once they invite you to be a recruiter." ((in 227 reviews)); "I think the culture and company is great in the United States" ((in 186 reviews)); "Great benefits with insurance and ride credits." ((in 174 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 257 reviews)); "Bad management and lack of direction" ((in 99 reviews)); "No bonuses and less per mile pay" ((in 77 reviews)); "Poor leadership and frequent change of priorities" ((in 66 reviews)); "Lots of Layoffs" ((in 45 reviews))

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Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)

David Risher

Not enough data to show CEO approval

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

4.0

Jul 20, 2021

From start up culture to corporate machine

Community associate

Recommend

CEO approval

Business Outlook

Pros

Perceived 'good guys' Encourage open feedback

Cons

Inaction SFO focused Disparate communication and standards for SFO employees vs. rest of the ORG

3.0

Jul 19, 2021

It was alright

Community associate

Recommend

CEO approval

Business Outlook

Pros

Discounts on Rides Pretty good management Positive Atmosphere Easy to learn system

Cons

No real prep for situations, unique or not Drivers are not given same benefit of doubt like riders A lot of abuse from Drivers w/ problems No real upward mobility unless you are buddy-buddy with people

1.0

Jun 23, 2021

Cruel, competitive, and toxic

Community director

Recommend

CEO approval

Business Outlook

Pros

Salary was great, but not worth the hair loss, stress, PTSD.

Cons

Everyone was out for themselves. There are certain people in VERY influential roles that don't have a care for the people the work with, or the people they serve (who they honestly don't even see as real people). Nepotism at the top, toxic culture, anyone who tried to stand up for what's right is silenced, reorg'd, shown the door. The last straw is pulling benefits from those of us who were laid off due to Covid and are on Cobra (was supposed to be on full benefits until November) with one week notice. (No joke.) I would never, never work here again, and I would never let anyone I cared about work here.

Viewing 34 - 36 of 124 Reviews

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Lyft

Lyft Community Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

From start up culture to corporate machine

It was alright

Cruel, competitive, and toxic

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