Pros
Some nice coworkers, free therapy which was much needed living through this job, $200 free Lyft credits every month which seem to have been disbanded since I left,
Cons
EXTREMELY low pay for the type of work and amount of it, brutal job tasks, basically getting yelled at all day by drivers, felt unsafe at times when drivers would come in mad, we had to go through safety and de-escalation trainings where we learned how to escape if there was an active shooter at our hub. sounds dramatic but I feel like I have mild PTSD from the job. Traumatic, lots of emotionally charged driver questions regarding their livelihood, management was young and unexperienced, lack of proper training or direction for hard questions we were asked, no HR staff on site - huge red flag!!, no career opportunities and very competitive for the few jobs that opened up, constantly understaffed which made me have a lot more work that I regularly would have had, lots of overtime.
